Not loving the item you bought with Afterpay? If you purchased the item online and it meets these conditions, we’ll take it back – you can to post it to us with your packing slip or you can pop into your local store and they can process a refund onto the Afterpay card. 


*Items purchased using Afterpay (online) must be returned via post if a refund is required, or you can also return an Afterpay purchase made online to one of our stores if you have the Afterpay card app on your phone to process the refund. Items purchased from marketplaces such as TradeMe and other authorised third party resellers must be returned via the marketplace you purchased from. Please refer to the relevant marketplace for details of the returns policy that applies to your purchase.