Phone orders

You can place phone orders with Kathmandu by calling our Customer Service team on 0800 001 234.


Phone orders can be made between 9am and 7pm NZST, Monday to Friday, with the exception of public holidays.


When ordering by phone, you will need to provide your contact details, billing and shipping address, and credit card details.


To place a phone order with us, you will need an Out there rewards membership account (so please have you membership number handy when you call). If you don’t have an Out there rewards membership account, we can set one up for you (for free) when you call to place your phone order.


The Out there rewards terms and conditions can be found here. Please also review our privacy statement here for information about how we collect, use and protect your personal information.


For phone orders, we accept Visa, MasterCard and Kathmandu gift cards.

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