Gift card returns

If you return a purchase made by gift card, we will give you a replacement gift card or credit note to the value of the purchased item.


For online purchases that use a combination of payment methods (e.g. gift card and credit card), the value for each tender will be placed against the original payment method, with the balance being refunded to the gift card first.


Kathmandu vouchers or gift cards cannot be exchanged or redeemed for cash or other tenders.

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