Hybrid Trolley - Problem with wheel set

Trolley wheel

Item No. 40824, 40825, 40826


Hybrid Trolley v2 (32L) and Hybrid Trolley v4 (50L / 70L) all colours


Sold in Kathmandu stores including online since September 2017

 


Dear Customer,


Kathmandu has identified a potential problem with the with the Hybrid Trolley wheel assembly and is taking remedial action.


Problem


Incorrect spindle nut fitted on the wheel assembly - eventually allowing the trolley wheels to work loose.


What to do


Please return your Hybrid Trolley to your nearest Kathmandu store where replacement parts will be supplied and fitted, or alternatively call Customer Service to organise replacement parts directly.


Kathmandu apologises for any inconvenience this may have caused.



From the Kathmandu team.



Confirm whether your Hybrid Trolley requires repair:


Unacceptable Spindle nut size - requires repairAcceptable Spindle nut size - does not requires repairAcceptable Spindle nut size - does not requires repair


How to replace the axle on your Hybrid Trolley





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