https://help.kathmandu.co.nz/support/home 2026-05-10T08:00:27+00:00 always 1.0 https://help.kathmandu.co.nz/support/solutions 2026-05-10T08:00:27+00:00 always 0.8 https://help.kathmandu.co.nz/support/solutions/51000024690 2026-05-10T08:00:27+00:00 always 0.8 https://help.kathmandu.co.nz/support/solutions/folders/51000037329 2026-05-10T08:00:27+00:00 always 0.64 https://help.kathmandu.co.nz/support/solutions/folders/51000037517 2026-05-10T08:00:27+00:00 always 0.64 https://help.kathmandu.co.nz/support/solutions/folders/51000037518 2026-05-10T08:00:27+00:00 always 0.64 https://help.kathmandu.co.nz/support/solutions/folders/51000037519 2026-05-10T08:00:27+00:00 always 0.64 https://help.kathmandu.co.nz/support/solutions/folders/51000037521 2026-05-10T08:00:27+00:00 always 0.64 https://help.kathmandu.co.nz/support/solutions/folders/51000037522 2026-05-10T08:00:27+00:00 always 0.64 https://help.kathmandu.co.nz/support/solutions/folders/51000050026 2026-05-10T08:00:27+00:00 always 0.64 https://help.kathmandu.co.nz/support/solutions/folders/51000055022 2026-05-10T08:00:27+00:00 always 0.64 https://help.kathmandu.co.nz/support/solutions/folders/51000109754 2026-05-10T08:00:27+00:00 always 0.64 https://help.kathmandu.co.nz/support/solutions/folders/51000386061 2026-05-10T08:00:27+00:00 always 0.64 https://help.kathmandu.co.nz/support/solutions/folders/51000499814 2026-05-10T08:00:27+00:00 always 0.64 https://help.kathmandu.co.nz/support/solutions/articles/51000056121-lost-or-stolen-gift-cards-vouchers 2022-02-23T12:11:10+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056122-lost-your-gift-card-or-voucher-pin- 2022-02-23T12:11:19+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056123-promo-codes 2025-06-02T12:29:39+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056124-payments 2025-05-28T11:43:36+10:00 always 0.512 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https://help.kathmandu.co.nz/support/solutions/articles/51000056240-gift-card-returns 2020-09-10T10:19:07+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056241-returns-policy 2025-06-30T07:42:59+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056243-joining-online 2025-06-02T11:59:30+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056244-joining-in-store 2020-09-10T11:26:14+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056245-logging-into-out-there-rewards-online 2025-05-28T11:49:23+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056247-resetting-your-password 2025-05-26T12:57:02+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056250-types-of-accounts 2025-06-02T12:00:26+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056252-updating-your-details 2025-06-02T12:07:02+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056256-product-care 2025-06-02T12:24:54+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056257-repairs 2022-02-23T11:19:19+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056259-product-recalls 2024-09-27T09:20:46+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056260-product-availability 2025-06-02T13:05:21+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056262-pricing-and-offers 2023-09-07T09:35:42+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056267-sustainable-practices 2022-02-23T12:12:56+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000056268-terms-conditions 2025-06-05T08:04:31+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000066148-find-a-store 2022-02-23T12:13:38+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000066150-what-payment-methods-do-you-accept- 2024-07-17T15:06:04+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000066151-gift-cards-and-gift-purchases 2025-08-29T09:11:28+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000066153-how-long-does-shipping-take- 2025-05-08T14:58:41+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000066154-pickup-in-store-collecting-your-order-in-store 2025-09-16T09:09:31+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000066155-can-i-update-an-order- 2022-06-10T10:12:04+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000066158-returning-orders-purchased-with-a-gift-card 2022-02-23T10:57:39+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000066159-returning-orders-purchased-via-afterpay 2023-10-18T14:27:37+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000066162-missing-items-incomplete-orders-or-wrong-item-received 2025-03-19T09:16:07+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000075160-is-it-possible-to-amend-or-cancel-my-order- 2024-05-13T13:54:10+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000075161-i-haven-t-received-my-tracking-number-how-can-i-find-this- 2025-06-02T11:27:49+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000093832-do-i-need-to-pay-for-the-return-postage-back-to-kathmandu-for-a-refund- 2020-10-01T06:53:25+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000094103-how-to-contact-us- 2026-02-04T09:48:42+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000094122-i-clicked-the-password-reset-button-but-it-hasn-t-come-through- 2025-06-02T11:08:53+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000094140-out-of-stock-items 2025-06-25T11:31:30+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000094160-out-there-rewards-voucher-not-working 2025-10-03T11:49:29+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000094178-corporate-group-sales 2023-12-27T09:42:14+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000117885-christmas-delivery-and-collection-last-order-dates 2025-12-05T06:33:04+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000164003-website-terms-conditions 2025-09-16T09:08:12+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000164019-e-gift-card-terms 2025-08-29T09:11:11+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000164391-expired-summit-club-reward-vouchers-terms-and-conditions 2024-03-18T07:35:34+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000164408-privacy-statement 2024-12-12T15:18:40+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000164424-accessibility 2022-02-23T12:20:50+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000169703-hybrid-trolley-how-to-replace-the-axle-and-wheels 2024-08-13T13:38:29+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000187574-why-are-feathers-coming-out-of-my-jacket- 2023-09-13T07:15:54+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000306317-user-generated-content-terms-and-conditions 2022-07-25T15:38:41+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000319983-international-contact-information 2025-06-09T13:15:04+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000330474-customer-ratings-and-reviews-and-questions-and-answers-terms-of-use 2024-10-11T12:08:24+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000335371-keep-safe-online 2025-11-13T08:01:35+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000352697-general-program 2025-07-04T11:09:29+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000352700-earning-points 2025-06-02T11:55:21+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000352702-level-management 2025-06-02T11:56:35+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000352704-benefits-and-rewards 2025-09-05T14:13:53+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000352705-out-there-rewards-communications 2025-02-10T12:35:10+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000354566-out-there-rewards-terms-conditions 2026-01-09T06:39:17+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000371318-kathmandu-out-there-rewards-survey-competition-terms-and-conditions 2023-10-27T10:55:12+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000395909-kathmandu-hike-shoe-survey-terms-conditions 2024-03-25T07:46:09+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000398868-out-there-rewards-events-t-cs 2024-04-08T08:47:32+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000432149-out-there-rewards-hike-event-safety-waiver 2024-10-07T12:54:18+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000432268-out-there-rewards-photograph-videography-consent-form 2024-10-08T13:41:55+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000434605-out-there-rewards-member-days-game-of-chance-terms-conditions 2025-05-21T14:58:37+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000463416-overseas-enthusiast-social-competition-terms-and-conditions 2025-04-01T12:00:27+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000480211-gemma-mccaw-partnership-game-of-chance-heli-competition-terms-and-conditions 2025-05-22T14:59:32+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000486260-member-offer-terms-and-conditions 2025-10-29T06:26:27+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000486587-create-your-own-routeburn-story-terms-and-conditions 2025-05-29T12:16:17+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000492791-game-of-chance-winter-olympics-jacket-competition-terms-and-conditions 2025-07-04T08:41:18+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000501228-out-there-rewards-coast-to-coast-pass-competition-terms-conditions 2025-09-19T07:38:31+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000502254-up-to-70-off-selected-clearance-terms-and-conditions 2025-09-23T09:17:07+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000502326-out-there-rewards-10-off-for-new-email-subscribers-terms-and-conditions 2025-09-29T10:01:27+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000502827-nz-team-x-kathmandu-supporter-s-packs-giveaway-terms-conditions 2025-10-01T06:45:17+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000502836-out-there-rewards-riccarton-next-generation-concept-store-game-of-chance-t-cs 2026-04-24T08:27:55+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000505253-new-to-outlet-terms-and-conditions 2026-03-19T07:10:53+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000505998-kathmandu-out-there-rewards-survey-terms-conditions 2025-10-20T10:41:43+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000506142-member-days-trailhead-giveaway-t-cs 2025-11-13T08:37:35+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000506154-member-days-upf-giveaway-t-cs 2025-11-13T08:37:52+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000506307-spend-200-and-get-50-off-terms-and-conditions 2026-02-05T06:34:13+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000507442-out-there-rewards-otr-500-voucher-giveaway 2025-11-28T08:52:30+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000507449-out-there-rewards-win-your-wishlist-terms-conditions 2025-11-11T07:43:25+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000508434-extra-20-off-outlet-terms-conditions 2026-05-04T06:26:22+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000510967-kathmandu-coast-to-coast-support-crew-competition 2026-02-09T10:13:40+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000513376-limited-time-spend-save-online-promotions 2026-02-17T08:31:12+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000515197-mother-s-day-deals-terms-conditions 2026-04-28T07:09:06+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000515233-kathmandu-tower-junction-in-store-repairs-faq-march-2026- 2026-02-24T09:33:36+11:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000517961-member-days-giveaway 2026-04-22T06:27:12+10:00 always 0.512 https://help.kathmandu.co.nz/support/solutions/articles/51000519350-xt-series-giveaway-terms-conditions 2026-05-07T12:12:37+10:00 always 0.512